council
Customer Experience Strategy
council
Customer Experience Strategy
Council
Strategies and Plans
This strategy outlines who our customers are, how they communicate with us and how we will meet their expectations.

The Customer Experience Strategy looks at who our customers are, why they contact us and and our action plan to meet customer expectations into the future.

Customer Experience Strategy

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Buddhima Edippuliarachchige

Council Officer
26/2/2025
Initial Personal Interests Return
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24/3/2025
Biannual Personal Interests Return
 - 
March 2025
View File
23/9/2025
Biannual Personal Interests Return
 - 
September 2025
View File

Chris Stephenson

Council Officer
29/9/2024
Initial Personal Interests Return
 - 
View File
31/3/2025
Biannual Personal Interests Return
 - 
March 2025
View File
23/9/2025
Biannual Personal Interests Return
 - 
September 2025
View File

Councillor Arthur Allen

Councillor
19/11/2020
Initial Personal Interests Return
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4/3/2025
Biannual Personal Interests Return
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March 2025
View File
2/9/2025
Biannual Personal Interests Return
 - 
September 2025
View File

Councillor Barry Davis

Councillor
18/11/2024
Initial Personal Interests Return
 - 
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25/3/2025
Biannual Personal Interests Return
 - 
March 2025
View File
29/9/2025
Biannual Personal Interests Return
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September 2025
View File

Councillor Bernie Farquhar

Councillor
11/12/2024
Initial Personal Interests Return
 - 
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19/3/2025
Biannual Personal Interests Return
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March 2025
View File
30/9/2025
Biannual Personal Interests Return
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September 2025
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Councillor Ian Trevaskis

Councillor
25/11/2024
Initial Personal Interests Return
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18/3/2025
Biannual Personal Interests Return
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March 2025
View File
24/9/2025
Biannual Personal Interests Return
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September 2025
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Councillor Joanne Eastman

Councillor
27/11/2024
Initial Personal Interests Return
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27/3/2025
Biannual Personal Interests Return
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March 2025
View File
1/9/2025
Biannual Personal Interests Return
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September 2025
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Councillor Jodie Ashworth

Councillor
6/12/2024
Initial Personal Interests Return
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12/3/2025
Biannual Personal Interests Return
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March 2025
View File
12/9/2025
Biannual Personal Interests Return
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September 2025
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Councillor John White

Councillor
8/12/2020
Initial Personal Interests Return
 - 
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21/3/2025
Biannual Personal Interests Return
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March 2025
View File
30/9/2025
Biannual Personal Interests Return
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September 2025
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Councillor Sonia Buckley

Councillor
1/12/2020
Initial Personal Interests Return
 - 
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31/3/2025
Biannual Personal Interests Return
 - 
March 2025
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30/9/2025
Biannual Personal Interests Return
 - 
September 2025
View File

Councillor Tom Crook

Councillor
16/11/2020
Initial Personal Interests Return
 - 
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25/3/2025
Biannual Personal Interests Return
 - 
March 2025
View File
29/9/2025
Biannual Personal Interests Return
 - 
September 2025
View File

Ernest Mhande

Council Officer
21/7/2025
Initial Personal Interests Return
 - 
View File
3/9/2025
Biannual Personal Interests Return
 - 
September 2025
View File

Fiona Weigall

Chief Executive Officer
11/12/2020
Initial Personal Interests Return
 - 
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10/3/2025
Biannual Personal Interests Return
 - 
March 2025
View File
29/9/2025
Biannual Personal Interests Return
 - 
September 2025
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Janelle Skipworth

Council Officer
28/4/2025
Initial Personal Interests Return
 - 
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3/3/2025
Biannual Personal Interests Return
 - 
March 2025
View File
1/9/2025
Biannual Personal Interests Return
 - 
September 2025
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Kath Smith

Council Officer
25/10/2022
Initial Personal Interests Return
 - 
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28/3/2025
Biannual Personal Interests Return
 - 
March 2025
View File
29/9/2025
Biannual Personal Interests Return
 - 
September 2025
View File

Kris Wain

Council Officer
17/12/2020
Initial Personal Interests Return
 - 
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28/3/2025
Biannual Personal Interests Return
 - 
March 2025
View File
29/9/2025
Biannual Personal Interests Return
 - 
September 2025
View File

Luke Robinson

Council Officer
8/8/2023
Initial Personal Interests Return
 - 
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3/3/2025
Biannual Personal Interests Return
 - 
March 2025
View File
3/9/2025
Biannual Personal Interests Return
 - 
September 2025
View File

Martin Richardson

Council Officer
9/9/2021
Initial Personal Interests Return
 - 
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24/3/2025
Biannual Personal Interests Return
 - 
March 2025
View File
2/9/2025
Biannual Personal Interests Return
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September 2025
View File

Nathan Misiurka

Council Officer
2/2/2023
Initial Personal Interests Return
 - 
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31/3/2025
Biannual Personal Interests Return
 - 
March 2025
View File
25/9/2025
Biannual Personal Interests Return
 - 
September 2025
View File

Nola Brady

Council Officer
11/12/2020
Initial Personal Interests Return
 - 
View File
21/3/2025
Biannual Personal Interests Return
 - 
March 2025
View File
23/9/2025
Biannual Personal Interests Return
 - 
September 2025
View File

Patrick McNamara

Council Officer
24/4/2025
Initial Personal Interests Return
 - 
View File
9/9/2025
Biannual Personal Interests Return
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September 2025
View File

Paul Rooney

Council Officer
1/9/2022
Initial Personal Interests Return
 - 
View File
7/3/2025
Biannual Personal Interests Return
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March 2025
View File
15/9/2025
Biannual Personal Interests Return
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September 2025
View File

Portia Branton

Council Officer
12/1/2024
Initial Personal Interests Return
 - 
View File
17/3/2025
Biannual Personal Interests Return
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March 2025
View File
29/9/2025
Biannual Personal Interests Return
 - 
September 2025
View File

Prue McTaggart

Council Officer
18/1/2024
Initial Personal Interests Return
 - 
View File
4/3/2025
Biannual Personal Interests Return
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March 2025
View File
29/9/2025
Biannual Personal Interests Return
 - 
September 2025
View File

Renae Littlejohn

Council Officer
6/11/2025
Initial Personal Interests Return
 - 
View File

Sarah Johnston

Council Officer
8/11/2023
Initial Personal Interests Return
 - 
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3/3/2025
Biannual Personal Interests Return
 - 
March 2025
View File
18/9/2025
Biannual Personal Interests Return
 - 
September 2025
View File

Stuart McConnell

Council Officer
18/12/2020
Initial Personal Interests Return
 - 
View File
24/3/2025
Biannual Personal Interests Return
 - 
March 2025
View File
23/9/2025
Biannual Personal Interests Return
 - 
September 2025
View File

Tegan Vanderslik

Council Officer
24/2/2025
Initial Personal Interests Return
 - 
View File
24/3/2025
Biannual Personal Interests Return
 - 
March 2025
View File
24/9/2025
Biannual Personal Interests Return
 - 
September 2025
View File

Wayne Richards

Council Officer
23/12/2020
Initial Personal Interests Return
 - 
View File
4/3/2025
Biannual Personal Interests Return
 - 
March 2025
View File
24/9/2025
Biannual Personal Interests Return
 - 
September 2025
View File
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Our Vision is to make East Gippsland an inclusive and innovative community that values its natural environment, puts community at the centre of Council decision-making and creates conditions in which communities can thrive.

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East Gippsland Shire Council acknowledges the Gunaikurnai, Monero and Bidawel people as the Traditional Custodians of the land that encompasses East Gippsland Shire. We pay our respects to all Aboriginal and Torres Strait Islander people living in East Gippsland, their Elders past and present.

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