council
Understanding Rates
council
Understanding Rates
Find out how your rates are calculated, how rate capping works and the rating structure for this financial year.

Announcement

For information on understanding your rates, you can read our 'Your 2021/2022 Rates Explained' brochure.

Rates are based on the capital improved value (CIV) of each property multiplied by the rate in the dollar.

The CIV is the total market value of the land, plus buildings and other improvements.

Council sets the rate in the dollar each year. This helps Council work out what your rates will be.

Rates cover the financial year from 1 July to 30 June and are generally issued by mid August.  GST is not applied to rates.

CIV x rate in the dollar = rates

There is also a Municipal Charge, this is the same charge no matter what type of property you have.

Council uses a differential rating system. This means there is a different rate in the dollar for different property types or categories.

For more information on council's differential rate definitions, please refer to pages 28-30 of the 2021-22 Budget.

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2021-22 Rates and other charges

The Capital Improved Value shown on your rates and valuation notice is the total market value of the land, plus buildings and other improvements.

Capital Improved Value (CIV) x rate in the dollar = rates

General Rate

0.00370130 rate in the dollar

Commercial/Industrial Rate

0.00536688 rate in the dollar

Farm Rate

0.00296104 rate in the dollar

Farm Rate guidelines and application: Classification as Farm Rate Application.

You may be eligible for a Single Farm Enterprise exemptions. See our Single Farm Enterprise Application.

Other charges

These other charges may also apply to your property

$233 - Municipal charge. For more details see Municipal Charge explained

$418 - 3 bin waste service - general waste, green waste, recycling

$365 - 2 bin waste service - general waste and recycling

$247 - Rural waste charge

Choose how you receive your rate notice

We send your rate notice to the mailing address you have given us.

If you prefer, you can get your rate notice by email or through online banking.

Rate notices by email

You can now register to receive your rate notice by email. You will need a copy of your recent notice to locate:

1.     Your Council Assessment Number

2.     Name Details as shown exactly on this notice.

Register here and follow the prompts.

Your next rate notice will be automatically sent to your email address.

Rate notices in BPAY View

You can get your rates notice through your internet banking using BPAY View.

BPAY View lets you securely receive, pay and store your rates notices online.

Register for BPAY View:
  1. Log into your internet banking account.
  2. Look for the BPAY View or View Bills section.
  3. Register to receive your council rates notice by entering Biller Code 125864
  4. Enter your BPAY View registration number: (use your BPAY REF No. from the bottom of your rates notice)
  5. Enter your last name: your surname exactly as it is shown on your rates notice.

Your next rate notice will be sent to your internet banking account.

Concessions

To see if you are eligible for a Municipal Rates Concession, visit the Department of Human Services' rates concession page.

To receive a concession, your card address must be the same as the address of the property that you are claiming the concession on.

Health care card holders do not get a discount on their rates.

Eligible pensioners can receive the below concessions for their principal place of residence (including farms):

  • Council: $59.33
  • Victorian Government: up to $247
  • Fire Services Property Levy: $50

You must currently hold one of these cards:

  • Pensioner Concession Card
  • Department of Veterans’ Affairs Gold Card showing War Widow or TPI

Contact us for an application form.

Holders of Veterans’ Affairs Gold Cards for EDA and POW

The legislation relating to the Municipal Rates Concession does not allow councils to give concessions to holders of these cards.

The Victorian Government provides this concession directly to these cardholders, see the Department of Human Services rates concession page for details.

Fire Services Property Levy

Key details about the levy:

  • The levy was a key recommendation of the 2009 Victorian Bushfires Royal Commission.
  • Councils, rather than insurance agencies, now collect the levy to ensure all property owners contribute to fire services.
  • It applies to all properties in Victoria.
  • The rate of the levy is set by the Victorian Government.
  • All levy funds are forwarded to the Victorian Government.
  • Council does not keep any of the levy

See the Fire Levy website for more information.

Victorian Government 'Fair Go' Rate Cap

The rate cap applies to council’s total rate and municipal charge revenue, not individual rate assessments.

If your rates increase by more than the advertised rate increase this is likely due to:

  • Your property value has gone up or down more or less than the average change in valuations for the same type of properties.
  • Other charges and levies not subject to the cap, such as waste charges, may have gone up more than the average rates increase. The cap only applies to general rates and the municipal charge.
  • The amount of rates levied from properties of that type (residential, commercial/industrial or farm) has changed through the Council’s application of differential rates.

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This page was last published on: 
Wednesday, September 1, 2021