contact US
Getting in touch is easy
The friendly staff at East Gippsland Shire Council look forward to assisting you.
Contact Us
East Gippsland residents may freecall 1300 555 886 from a landline.
Address
Corporate Centre
273 Main Street (PO Box 1618),
Bairnsdale VIC 3875
Other locations are available in the Customer Service and Outreach Centres section on this page.
Submit an Online Request
General requests, issues, feedback and suggestions may be submitted online.
Submit Request
Operating Hours
Monday-Friday: 8.30am - 5.00pm (Closed Public Holidays).
Times vary for individual centres, please see the Customer Service and Outreach Centres section on this page.
After Hours Emergency
This service is available 24 hours / 7 days.
Snap Send Solve
Found something in your local area that needs fixing? Reporting issues with the Snap Send Solve app is easy and free!
Simply download the app on your Apple iPhone or Android smart phone, snap a photo of the issue and send your report to us.
Social Media
We have channels on Facebook, YouTube and Twitter.
Customer Service and Outreach Centres
Council operate multiple Centres across the municipality.

Corporate Centre

Bairnsdale

Corporate Centre
273 Main Street Bairnsdale

Phone (03) 5153 9500
Monday to Friday 8.30 am - 5.00 pm

Customer Service Centres

Bairnsdale

Corporate Centre
273 Main Street Bairnsdale

Phone (03) 5153 9500
Monday to Friday 8.30 am - 5.00 pm

Business Centre
34 Pyke Street, Bairnsdale

Lakes Entrance

18 Mechanics Street, Lakes Entrance

Phone (03) 5153 9500
Monday to Friday 8.30 am - 5.00 pm

Mallacoota

70 Maurice Avenue, Mallacoota

Phone (03) 5153 9500
Monday and Tuesday 10.00 am to 2.00 pm

Wednesday to Friday 2.00 pm to 5.00 pm

VicRoads Agency service by appointment only.
Omeo

179 Day Avenue, Omeo

Phone (03) 5153 9500
Monday to Friday 8.30 am - 5.00 pm

Centrelink and VicRoads Agency service by appointment only. Council and Bendigo Bank agency available during opening hours.
Orbost

1 Ruskin Street, Orbost

Phone (03) 5153 9500
Monday to Friday 8.30 am - 5.00 pm

VicRoads Agency service by appointment only.
Paynesville

55 The Esplanade, Paynesville

Phone (03) 5153 9500
Monday to Friday 8.30 am - 5.00 pm

Outreach Centres

Outreach Centres can help you find or lodge forms, witness documents, access our website and public documents, and more.

Bendoc

Bendoc Outreach Centre
18 Dowling Street, Bendoc VIC 3888

Telephone (02) 6458 1402
Monday and Tuesday 8.30 am - 3.00 pm

Every second Wednesday 8.30 am - 3.00 pm

Buchan

Buchan Neighbourhood House
6 Centre Road, Buchan VIC 3885  

Telephone (03) 5155 9216                      

Monday to Friday 9.00 am - 4.30 pm

Cann River

Cann River Community Centre
Princes Highway, Cann River VIC 3890  

Telephone: (03) 5158 6465

Monday to Friday  10.00 am - 4.30 pm
Saturday, Sunday  10.00 am - 2.00 pm