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East Gippsland
shire council
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(03) 5153 9500
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(03) 5153 9500
feedback@egipps.vic.gov.au
Office Locations and Hours
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Getting in touch is easy...

The friendly team at East Gippsland Shire Council look forward to assisting you with your enquiry.
Telephone
(03) 5153 9500
Email
feedback@egipps.vic.gov.au
Address
273 Main Street (PO Box 1618)

Bairnsdale VIC 3875
Australia
Call Centre Operating Hours
Monday-Friday 8.30am - 5.00pm
Please note, Council operate multiple service and outreach centres. Operating times and services vary for individual centres. Please see the Service Centres and Outreach Centres section below for further information.
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After Hours Emergency Service 24 hours / 7 days (For Council-related issues): Telephone (03) 5153 9500
Submit an Online Request
General requests, issues, feedback and suggestions may be submitted online.
Submit Request

Customer Service and Outreach Centres

Service Centres
Outreach Centres
Centre
Address
Contact Info
Corporate Centre (Bairnsdale)
273 Main Street Bairnsdale
Phone (03) 5153 9500
Monday to Friday 9.00 am - 5.00 pm
Lakes Entrance Service Centre
18 Mechanics Street, Lakes Entrance
Phone (03) 5153 9500
Monday to Friday 9.00 am - 5.00 pm
Mallacoota Service Centre
70 Maurice Avenue, Mallacoota
Phone (03) 5153 9500
Monday and Tuesday 10.00 am to 2.00 pm
Wednesday to Friday 2.00 pm to 5.00 pm
Omeo Service Centre
179 Day Avenue, Omeo
Phone (03) 5153 9500
Monday to Friday 9.00 am - 5.00 pm
Centrelink self-serve available during business hours with one-on-one appointments available:
Monday 9.00am to 10.30am, Tuesday 9.00am to 12.00noon
Wednesday 9.00am to 12.00noon
Orbost Service Centre
1 Ruskin Street, Orbost
Phone (03) 5153 9500
Monday to Friday 9.00 am - 5.00 pm
Paynesville Service Centre
55 The Esplanade, Paynesville
Phone (03) 5153 9500
Monday to Friday 9.00 am - 5.00 pm
Outreach Centres can help you find or lodge forms, witness documents, access our website and public documents, and more.
Centre
Address
Contact Info
Bendoc Outreach Centre
18 Dowling Street, Bendoc VIC 3888
Telephone (02) 6458 1531
Tuesday 9.00pm - 2.00pm, Wednesday 9.00am - 2.00pm and Friday 9.00am - 2.00pm
Buchan Neighbourhood House
6 Centre Road, Buchan VIC 3885
Telephone (03) 5155 9216
Monday to Thursday 10.00 am - 4.30 pm
Cann River Community Centre
Princes Highway, Cann River VIC 3890
Telephone: (03) 5158 6465
Monday to Friday  10.00 am - 3.30 pm

National Relay Service

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service.
Speak and Listen Users
Phone 1300 555 727 then ask for 1300 367 700.
TTY Users
Phone 1300 555 727 then ask for 1300 367 700.
Internet Relay Users
Connect to the NRS then ask for 1300 367 700.
customer response policy
Maintaining effective communication is important to us...
Our Customer Response Policy guides how we will manage customer phone calls, applications and complaints and includes expected response times.
View Policy
East Gippsland Shire Council
(03) 5153 9500
feedback@egipps.vic.gov.au
Office Locations and Hours
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East Gippsland Shire Council acknowledges the Gunaikurnai, Monero and Bidawel people as the Traditional Custodians of the land that encompasses East Gippsland Shire. We pay our respects to all Aboriginal and Torres Strait Islander people living in East Gippsland, their Elders past and present.
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