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Rates Payment Options

How can I pay my rates?

Council offers a number of payment options including by phone, direct debit, instalments, BPaycredit card and secure internet. You can also pay your rates at any Post Office, or at Council Service Centres in Bairnsdale, Lakes Entrance, Omeo, Orbost, Paynesville and Mallacoota.


I’m having difficulty paying – what can I do?

If you cannot make payment by the due date(s), please contact Council on 03 5153 9500 to discuss an arrangement to pay. Applications for assistance will be considered on a case-by-case basis and alternative payment arrangements may be offered. The sooner you contact us, the sooner we can help you.


Payment Options

Rates cover the financial year from 1 July to 30 June and are generally issued by mid August.  This year rates notices are not expected to issue until mid September.  GST is not applicable to Council rates.


Pay Rates Online


Pay by Mail

If you do not have your rate notice, payment can be posted direct to:
East Gippsland Shire Council
PO Box 1618
Bairnsdale Vic 3875
Please note that receipts will not be issued for mailed payments.
Please allow for postal delays as delivery problems will not be accepted as an excuse for late payment.


Pay By Phone

Telephone 1300 321 219 to pay by Visa or MasterCard.

Pay in Person

Present your notice intact to any Council Service Centre.


Pay By BPay

Please contact your participating financial institution to make this payment directly from your nominated account. The Biller code is 125864 and the BPay Reference Number can be found on the front of your rate notice.


Pay By Direct Debit

Complete the Direct Debit Application form and return to Council.  Forms can also be obtained at any of Council's Service Centres. Direct Debit Form


Australia Post

Payment can be made at any Australia Post outlet. Payment at the Post Office is only available on or prior to the due date.  Present your rates notice intact to any Post Office throughout Australia.

Australia Post payment system or mail delivery delays will not be accepted as an excuse for late payment.


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