Contact Council
Phone: (03) 5153 9500
(Also the emergency after hours number)
Postal Address: PO Box 1618, Bairnsdale, Vic 3875
Resident Information Line: 1300 555 886
National Relay Service: 133 677
Fax: (03) 5153 9576
Email: feedback@egipps.vic.gov.au
Twitter: @egsc
We are National Relay Service friendly
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service (www.communications.gov.au/accesshub )
- TTY users phone 133 677 then ask for 1300 367 700
- Speak and Listen users phone 1300 555 727 then ask for 1300 367 700
- Internet relay users connect to the NRS then ask for 1300 367 700
Service Centres
Open 8.30 am to 5.00 pm Monday to Friday, except Mallacoota.
Bairnsdale:
24 Service Street
34 Pyke Street (Business Centre)
273 Main Street (Corporate Centre)
Lakes Entrance: 18 Mechanics Street
Omeo: 179 Day Avenue
Mallacoota: 70 Maurice Avenue. Mon, Tue 10.00 am - 2.00 pm; Wed to Fri 2.00 - 5.00 pm
Orbost: 1 Ruskin Street
Paynesville: 55 The Esplanade
Outreach Centres
Outreach Centres can help you find or lodge forms, witness documents, access our website and public documents, and more.
Bendoc Outreach Centre
18 Dowling Street, Bendoc 3888
Phone: (02) 6458 1402
Fax: (02) 6458 1402
Monday to Wednesday 9.30 am to 2.30 pm
Buchan Neighbourhood House
6 Centre Road, Buchan 3885
Phone: (03) 5155 9216
Monday to Friday 9.00 am to 4.30 pm
Cann River Community Centre
Princes Highway, Cann River 3890
Phone: (03) 5158 6465
Monday to Friday 10.00 am to 4.30 pm
Saturday, Sunday 10.00 am to 2.00 pm
Customer Response Policy
We recognise the importance of maintaining effective communication with our customers and stakeholders. Council's Customer Response Policy (PDF 163Kb) guides how council staff will manage customer telephone calls, applications and complaints and includes expected response timeframes.
Related Links
Councillors
Council Meetings