The Bushfire Recovery Centre located at 24 Service Street, Bairnsdale, has closed. For bushfire-related enquiries and access to support, please visit any of our customer service centres or phone us on 03 5153 9500.
Financial Support for those who have been affected by the bushfires is still available from a multitude of agencies:
If you have any questions regarding how to access financial support, please contact our Bushfire Recovery Centre on 03 5153 9500 and select 1.
After a bushfire, people may be unsure of what to do next. The Bushfire Case Support program provides practical support for bushfire affected individuals and families. Case Support Coordinators can help you with:
Learn more about the program, or to access the program contact a Windermere Case Support Coordinator by calling 0414 384 512 between 9am – 5pm weekdays, or contact Council’s Bushfire Recovery Centre to be referred to the program.
Agriculture Victoria staff are working with affected landholders to assess injured livestock and losses of agricultural assets and livestock. Agriculture Victoria can also provide technical advice and help you make decisions on topics such as:
For more information, please visit the Agriculture Victoria website https://agriculture.vic.gov.au/
Sites have been set up by DELWP and council to stockpile agricultural metal/wire only waste.
Council has negotiated with a private contractor to collect this waste metal from these stockpile sites:
Those whose water has been affected by the bushfires can access emergency untreated water supplies at:
Individuals affected by bushfire can experience a range of thoughts, feelings and behaviours that can be intense, confusing and frightening. There are a number of support services available to the community, you'll find the details of these below.
We offer a dedicated Bushfire Rebuilding Support Service to help with your rebuild, for information please visit our Bushfire Rebuilding page.