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COVID-19 coronavirus

The Department of Health and Human Services (DHHS) is the reliable source of up-to-date information on the coronavirus COVID-19.


You can follow them on social media, or regularly check their website for updates.

The department will have updates on the number of known cases, their locations and how to limit your risk of exposure.


On Monday 16 March a State of Emergency was declared for Victoria. This gives the Victorian Government additional powers under the Public Health and Wellbeing Act. 


Coronavirus newsletter - 9 April

Coronavirus newsletter - 7 April  

Coronavirus newsletter - 3 April

Coronavirus newsletter - 31 March

Coronavirus newsletter - 27 March

Coronavirus newsletter - 24 March

Coronavirus newsletter


Changes to council services


Open by appointment only 

  • Bushfire Recovery Centre
  • Omeo Service Centre - for Centrelink and banking only


The below services are suspended until 30 April when they will be reviewed.

  • Green waste facilities - closed to public. This does not affect contractors. Bushfire green waste is also still accepted, but you must call the facility beforehand.
  • BARC and Lakes Entrance Aquadome. This includes children services and school holiday program. Memberships automatically suspended
  • Mallacoota Foreshore Holiday Park, Eagle Point Caravan Park, (refunds or credits available)
  • Swifts Creek Caravan and Tourist Park, Cann River Rainforest Caravan Park
  • Forge Theatre (refunds or credits available)
  • Customer Service Centres
  • Bairnsdale Library and mobile libraries
  • All playgrounds and exercise stations

Raymond Island Ferry

The ferry is closed to pedestrians during cleaning times. The pedestrian area will be cleaned three times each day.

Pedestrian access is not available between:

  • 9.30 -10.30 am
  • 1.30 - 2.30 pm
  • 5.30 - 6.30 pm



We have closed a quarter of our public toilets. This is in support of the restrictions on social gathering and non-essential travel.

It also reduces the risk to our cleaners and toilet paper supplies are limited at the moment.

Most towns have alternate toilets. Signs will let you know where to find the nearest open toilet.


Business Victoria COVID-19 hotline

To help businesses with COVID-19 questions, call 13 22 15. 



How is COVID-19 spread?

It is spread through close contact with an infected person. 


Close contact means greater than 15 minutes face-to-face or the sharing of a closed space for more than two hours with a confirmed case.


A close contact could include any person meeting any of the following criteria:

  • living in the same household or household-like setting (for example, a boarding school or hostel)
  • direct contact with the body fluids or laboratory specimens of a confirmed case 
  • a person who spent two hours or longer in the same room 
  • face-to-face contact for more than 15 minutes with the case in any other setting not listed above.

What are the symptoms? 

Many people who contract COVID–19 will suffer only mild symptoms. However early indications are that the elderly and people with pre-existing medical conditions are more at risk of experiencing severe symptoms. 


The most common coronavirus symptoms reported include:

  • Fever
  • Breathing difficulties such as breathlessness
  • Cough
  • Sore throat
  • Fatigue or tiredness

If you feel unwell

You need to call ahead before visiting your doctor or emergency department. This allows the medical centre to put infection control measures in place.


DHHS also has a self-assessment chart to help you decide if you should be tested.


More information

To find out more about COVID-19, including how to self-isolate and latest media releases on the issue, visit the DHHS website.



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