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Bushfire planning and recovery

Rebuilding after bushfires

East Gippsland Shire Council is committed to assisting our community in its recovery, every step of the way.

On this dedicated webpage you can find information about planning and building, the new Bushfire Rebuild and Planning Concierge Service, helpful links and fact sheets.


The page will be updated as new information is available.

The planning permit application process for a bushfire affected property is different to a standard application.

See more information on planning exemptions.


The objective of the concierge service is to provide specialised advice to help streamline both any planning application requirements and your overall rebuild.

You can register by completing this form and submitting it via one of the methods at the bottom of the form.


How the Bushfire Rebuild and Planning Concierge Service works
Planning general information
Planning application process
Planning application requirements
Complying with planning permit conditions
Septic tank applications
Building permits
Bushfire Recovery Victoria Rebuild Fact Sheets
Helpful links


How the Bushfire Rebuild and Planning Concierge Service works

Once your registration form is received by Council, any current case notes for your property will be updated and you will be referred to the concierge team.

The concierge team will be your single point of contact for all Council-related rebuild and planning enquiries.


The concierge team will arrange an initial appointment with you to discuss what stage you are at with your rebuild and to request any relevant planning and rebuild information that you wish to submit.

A second appointment will follow after the concierge team has completed a review of your property details. This review will assist in the provision of any additional supporting expertise that may be required (planning, building and environmental health) and develop a plan with you to progress your rebuild.


From there, your progress will depend on your property, planning and rebuild requirements. The concierge team will be there to guide and help you every step of the way before the submission of your planning permit application to our planning officers.

Planning general information

Planning is a way to ensure that economic, social and environmental matters and impacts are considered and managed as places change, and to ensure that a range of risks are managed.


A planning application may have to address many different matters. Some matters that might be relevant to a planning permit application include:

•           Bushfire hazard

•           Flood hazard

•           Climate change

•           Erosion hazard

•           The amenity of an area

•           Social impacts

•           Vegetation removal

•           Heritage

•           Infrastructure


You can find out what zones and overlays apply to your land by getting a Planning Property Report at VicPlan


If you register for the Bushfire Rebuild and Planning Concierge Service, your concierge team can assist with this information.

The concierge team can advise if a planning permit is needed and if so, what your application needs to include and assist in the preparation of your submission to Council.


You can also seek professional advice or prepare the application yourself using our application checklists as a guide. To ensure that your application can be processed quickly you need to include all the relevant information.

Planning application process

Once your planning application is prepared (either by yourself or with the help from the concierge team) the application is lodged with Council’s Land Use Planning team.


Your application is then assessed by a planning officer and referred to other internal departments for assessment as required (municipal building surveyor, environmental health, and technical engineer). If any further information is required, you will be contacted.


Your application may also be referred to specific external agencies for assessment. These include the Department of Environment, Land, Water and Planning, CFA and East Gippsland Catchment Management Authority, or others as required by the Planning Scheme.


Once all referrals are complete and the land use planner is satisfied that all information is provided, a determination can be made.

There may be situations where the State policy to protect life and property above all else may prevent reconstruction. The land use planners will work with the concierge service to identify these cases early, so we can discuss potential options and outcomes with you.

Planning application requirements

A planning permit application must include:

  • A completed Planning Permit Application Form (don’t forget to sign and date it).

  • A Certificate of Title less than 30 days old, including all details for the subject land. You can get this from the Titles Office or phone (03) 9194 0605 or the concierge team can assist in the acquisition of this on your behalf.

  • Preferably one digital copy of the site and floor plans and all elevations of the proposed development. All plans must be drawn to scale with dimensions to a professional standard. If not to the appropriate standard, there may be a requirement to provide new plans that meet the standard.

  • Any other information required by the planning scheme: bushfire reports, geotechnical risk assessment (erosion), land capability assessments (septic), vegetation removal.

If you require assistance with preparing any of this, consider registering for the Bushfire Rebuild and Planning Concierge Service by completing this form .

Complying with planning permit conditions

When a planning permit is issued, it usually comes with conditions that you must comply with in order to act on the permit and commence construction.

Conditions that may apply:

  • Compliance with an approved bushfire management plan as an ongoing requirement (including maintaining defendable space, constructing to the appropriate Bushfire Attack Level (BAL), providing an effective water supply for firefighting purposes and access standards).

  • A requirement to build in accordance with the endorsed plans and a time to start and finish the development.

  • Requirements to connect the development to council drains or create a private drain system, stabilise the development site to prevent offsite impacts, repair damage to Council infrastructure from the building process, or construction or maintenance of a driveway crossover to the road.

Septic tank applications

Your dwelling must be connected to a reticulated sewerage system or if that is not available, your wastewater must be:

– treated and retained on-site in accordance with the Environment Protection Act 1970.

We will update this page further as information becomes available.


Until then, septic tank enquiries will be assessed on a case-by-case basis.

If you have any enquiries, consider registering for Bushfire Rebuild and Planning Concierge Service by completing this form, or contact Council’s Environmental Health department on 03 5153 9500.


Get copies of your septic tank plans

Get a permit to install or alter a septic tank system


Building permits

Almost all building works require a Building Permit. You may also need a Planning Permit - see Do I need a Planning Permit? for more information. Council does not issue Building Permits; these are issued through Private Building Surveyors. If you are not sure if your project requires a Permit, contact Council’s building department or a private building surveyor. Some private building surveyors have offered their services at a reduced or no cost for bushfire affected properties. See the register of firms.



How much does the Concierge service cost?

Bushfire Rebuild and Planning Concierge Service is a free service for all bushfire affected East Gippsland residents looking to rebuild their property. Additionally, Council will waive all Council-related fees relating to the processes of your rebuild.


I’m not sure where my property boundaries are anymore, how can I find out?

Property boundary surveying isn’t a service provided by Council. You can arrange this yourself or with the assistance of the concierge team.

Find out more at www.propertyandlandtitles.vic.gov.au and find a surveyor at www.surveyorsboard.vic.gov.au


What is a BAL (Bushfire Attack Level)?

A Bushfire Attack Level (BAL) is a way of measuring the severity of a building's potential exposure to ember attack, radiant heat and direct flame contact. There are six Bushfire Attack Levels that form part of the Australian Standard for construction of buildings in bushfire prone areas (AS 3959-2018):






BAL-FZ (Flame Zone).

You can read more at www.planning.vic.gov.au

Bushfire Recovery Victoria Rebuild Fact Sheets

Fact Sheet - Bushfire Hazard Assessment

Fact Sheet - Bushfire Planning and Building Controls

Fact Sheet - Geotechnical assessments

Fact Sheet - Land Capability Assessment

Fact Sheet - Land surveying updated

Fact Sheet - Lodging a planning permit application

Fact Sheet - Native Vegetation Management

Fact Sheet - Planning and building permits

Helpful links

Obtain a copy of your certificate of title and other land documents at www.landata.vic.gov.au

Find out about assistance available for clean-up, fencing, planning matters, housing and other things related to your property - https://www.vic.gov.au/your-property

Understand some of the difficult terminology used - Forms_Hard_Words_Definitions#egcma

Find Council forms including planning permit and septic tank applications - Find_a_Form

Read some helpful planning guides and links - Planning_Guides_and_Links

Find information about wastewater and septic tanks - www.epa.vic.gov.au

Learn planning information around rebuilding and recovery - www.planning.vic.gov.au




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