Direct Debit Request - Rates
There are some hard words in this form. The hard words are underlined. Click on the words to read what they mean on our definitions page.
To set up a direct debit, you will need to fill in this application.
You can set up a direct debit for 4 instalments, 10 instalments or one full payment.
Direct debit application for current years rates will not be accepted after 31 December
The 4 instalment dates are: The 10 instalment dates are:
30th September 15th September 15th February
30th November 15th October 15th March
28th February 15th November 15th April
31st May 15th December 15th May
15th January 15th June
Direct Debit:
By signing the direct debit form you allow East Gippsland Shire to take money from your bank account.
We will only take money on a business day, if the date falls on a weekend or public holiday we will take the money on the next business day.
Changes to the Direct Debit:
If we need to change the direct debit we will write you a letter and give you 14 days’ notice of this change.
Please call us on 03 5153 9500 if you have any questions.
If you want to stop or change the Direct Debit:
To stop or change the direct debit or update your bank details you need to tell us in a letter and give us 14 days’ notice.
Your Responsibility:
You need to make sure there is enough money in your bank account for each direct debit. You may be charged fees by your bank if there is not enough money. You should check your bank statement to make sure the right amount of money has been taken out by us.
If your payment dishonours three times, your direct debit will be cancelled and you will need to find another way to pay your account.
Mistakes:
If you think we have made a mistake, you need to call us on 03 5153 9500. You should also write us a letter to explain the mistake. If a mistake has been made, we will refund the money back into your account. If we have not made a mistake, we will write to you to explain the reasons
Accounts:
You should make sure that a direct debit can be taken from your bank and your account details are correct. Check with your bank if you have any questions about direct debit.
Confidentiality:
Confidentiality means we will keep your information private. We will do what the law says. You can ask for a copy of our Privacy Policy.
Contact Us:
Phone us on 03 5153 9500 or freecall 1300 555 886
or
Write to us at
East Gippsland Shire Council
PO Box 1618
Bairnsdale VIC 3875
.
Privacy Statement
The East Gippsland Shire Council asks for details about you to collect rates, approve permits and licences, and run a range of community services. The information you give to us on this form is used only for the reasons set out in the form and is not given to anybody else. Sometimes we may supply details about you to someone else, but only if we are allowed by law, or to protect someone or property.
When information is given out, Council will always try to make sure your privacy is protected in line with the Privacy and Data Protection Act 2014. You may ask for more information about Council’s Privacy Policy by contacting our Information Privacy Officer on 03 5153 9500 or e-mail feedback@egipps.vic.gov.au