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Direct Debit Request - Rates


There are some hard words in this form.  The hard words are underlined.  Click on the words to read what they mean on our definitions page.


To set up a direct debit, you will need to fill in this application.


You can set up a direct debit for 4 instalments, 9 instalments or one full payment.


Direct debit application for current years rates will not be accepted after 31 December


The 4 instalment dates are:                      The 9 instalment dates are:

30th September                                         30th September               28th February

30th November                                          31st October                    31st March

28th February                                            30th November                30th April

31st May                                                    31st December                31st May

                                                                  31st January                  


Fields marked with an asterisk (*) must be completed
Fill in your details
Phone Number
Direct Debit Details
New direct debit , or change?
Bank Details
Payment frequency * (required)

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Property Details
Everyone must fill in this section
I have read and understood the service agreement that is listed below this submission * (required)
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    Service Agreement

    Direct Debit:

    By signing the direct debit form you allow East Gippsland Shire to take money from your bank account.

    We will only take money on a business day, if the date falls on a weekend or public holiday we will take the money on the next business day.

    Changes to the Direct Debit:

    If we need to change the direct debit we will write you a letter and give you 14 days’ notice of this change.

    Please call us on 03 5153 9500 if you have any questions.

    If you want to stop or change the Direct Debit:

    To stop or change the direct debit or update your bank details you need to tell us in a letter and give us 14 days’ notice.

    Your Responsibility:

    You need to make sure there is enough money in your bank account for each direct debit. You may be charged fees by your bank if there is not enough money. You should check your bank statement to make sure the right amount of money has been taken out by us.

    If your payment dishonours three times, your direct debit will be cancelled and you will need to find another way to pay your account.


    If you think we have made a mistake, you need to call us on 03 5153 9500. You should also write us a letter to explain the mistake. If a mistake has been made, we will refund the money back into your account. If we have not made a mistake, we will write to you to explain the reasons


    You should make sure that a direct debit can be taken from your bank and your account details are correct. Check with your bank if you have any questions about direct debit.


    Confidentiality means we will keep your information private. We will do what the law says. You can ask for a copy of our Privacy Policy.

    Contact Us:

    Phone us on 03 5153 9500 or freecall 1300 555 886


    Write to us at

    East Gippsland Shire Council

    PO Box 1618

    Bairnsdale VIC 3875


    Privacy Statement

    The East Gippsland Shire Council asks for details about you to collect rates, approve permits and licences, and run a range of community services.  The information you give to us on this form is used only for the reasons set out in the form and is not given to anybody else. Sometimes we may supply details about you to someone else, but only if we are allowed by law, or to protect someone or property.

    When information is given out, Council will always try to make sure your privacy is protected in line with the Privacy and Data Protection Act 2014.  You may ask for more information about Council’s Privacy Policy by contacting our Information Privacy Officer on 03 5153 9500 or e-mail feedback@egipps.vic.gov.au


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