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Relationships Australia Victoria

    • Health, Safety and Wellbeing
    • Support Services
    • Youth

Relationships Australia Victoria, known as RAV, is a leading and valued provider of relationship support services and our aim is to help Victorians achieve positive and respectful relationships.

RAV is a community-based, not-for-profit organisation, with no religious affiliations. Our services are for all members of the community, regardless of their religion, age, gender, sexual orientation, lifestyle choice, cultural background or economic circumstances.

RAV provides services from 12 centres in metropolitan Melbourne and regional Victoria. The corporate support team is based in Camberwell.

Our purpose is to enhance the lives of individuals, couples, families and communities by helping them build strong relationships through the provision of specialist relationship services

RAV delivers Counselling support, Family Dispute Resolution and i-Connect within East Gippsland.


 I-Connect program - free service for 0-18yrs old

Young people can face all sorts of pressures – including problems at school, with friends or at home – which can lead to mental health issues if not addressed.

By recognising the warning signs early on and working with children and young people to provide support, we can make sure they have better access to the help they need.

i-Connect is a new Relationships Australia Victoria (RAV) Family Mental Health Support Service, funded by the Australian Government Department of Social Services to deliver support to children and young people in East Gippsland at risk of or affected by mental illness. This free service is targeted at the 0 – 18 age group, with specific programs for different age groups.

i-Connect aims to help children and young people stay engaged in education and learning, including sport and recreation, and stay connected to their family, friends and community. We work with the family or trusted adults in the lives of children and young people involved in the program. 

i-Connect will provide:

  • long-term assistance, up to 12 months
  • short-term assistance, up to six sessions within three months
  • community engagement, education and group work. 

Once a child or young person becomes an i-Connect client, an action plan is developed with them and their family or trusted adult. The plan is used to identify goals, work out ways to achieve them and to track progress.

A great success of the i-Connect program has been the engagement of the local Aboriginal community. We work alongside a number of Aboriginal-Controlled Organisations and Indigenous services in Gippsland, with a significant number of i-Connect clients identifying as Aboriginal and Torres Strait Islanders.

Integrated into RAV’s Traralgon Centre, i-Connect is based at Bairnsdale, with service delivery at a number of outreach sites, including Orbost and Cann River.

Call 1300 369 630 for more information.

Contact Details
Contact: Kylie Lancaster
Ph (BH): 03 51528000
Email: klancaster@rav.org.au Ph (AH): 1300369630
Fax: 03 51528080
Location: 406 Main Street, Bairnsdale, Victoria 3875 View as Map
Postal Address: 406 Main Street, Bairnsdale, Victoria 3875

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