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Accessible Tourism

Gippsland Accessible Tourism


Accessible tourism is the ongoing endeavour to ensure tourist destinations, products and services are accessible to all people, regardless of their physical limitations, disabilities or age.  Accessible tourism benefits everyone. More people enjoy the opportunity to travel and the tourism industry gets more visitors, longer seasons and new incomes. Society as a whole benefits from new job opportunities, more tax revenue and an accessible environment for local communities and visitors.


You may not be aware that:

  • Australia's population is ageing and there is a growing market for travellers with accessibility needs.
  • Almost one in five people has a disability of which nearly 90 per cent take a holiday each year.

  • People with a disability account for some 8.2 million overnight trips and spend $8 billion or 11 per cent of Australia’s overall tourism expenditure (Victorian Employer’s Chamber of Commerce)

  • When you consider parents travelling with children in prams and larger groups that include people with a disability the potential benefits of accessible tourism to your business are even greater.




Hospitality Kit


A Hospitality Kit is available to hire (daily/ overnight) from the Bairnsdale Visitor Centre and includes six resources to support access:

  • Shake Awake Alarm Clock
  • TTY Telephone
  • Visual Alert and Flashing Light
  • Wirefree Bell Push and Chime
  • Mono/Stereo (TV volume) and Mono/Stereo (TV/Radio through hearing aid).

Further information about each item is available in the Hospitality Kit Brochure. Contact Council for details.


The kit is designed to support the comfort and safety of people who are deaf or hard of hearing when accessing accommodation/ public venues by providing a range of accessible hearing resources available to hire.


Further information available at Bairnsdale Visitor Information Centre.


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